Your guarantees – our 10 commitments

Product quality is identical to that of the prestigious jewelry makers of place Vendôme in Paris thanks to our designers and crafters who also work for them.

As all of our jewelry is made in France, it benefits from our full warranty as to the quality of the setting, polishing and mounting.

We attach the utmost importance to the selection of the best gemstones certified by recognized international grading institutes like the GIA, (Gemological Institute of America) and the HRD (Hoge Raad voor Diamant), which ensure the heirloom character of the piece.

As we would like you to be able to select and purchase your jewelry on JAUBALET PARIS worry free, we provide you with a “money back guarantee”. This guarantee gives you 7 days to return the item that has not met your expectations.

If this case should occur, you need only to return the item in its original packaging within the 7-day period. JAUBALET PARIS will exchange the piece or reimburse you. You will only pay shipping charges.

JAUBALET PARIS has no inventory. When you buy an item you order it directly from the jewelry craftsman who will produce and ship it with the shortest lead-time possible. The absence of intermediaries guarantees you the best prices on the market.

Our credit card payment system is completely safe and undergoes constant surveillance. JAUBALET PARIS works with Paybox, the online payment intermediary well-known world wide. When paying on line, you must provide your credit card number, the expiration date, the holder’s name as it appears on the card, and the three digit figure on the back. Your bank details will at no time appear on the Internet as they are immediately encrypted using the SSL protocol (Secure Socket Layer) and sent to the third-party payment service, which forwards them to your bank. This allows maximum security for information that circulates on the net. You will notice a closed padlock at the bottom of your web browser as well as the beginning of the address: https:// which indicates that the information has been encrypted and is secure.

Your order can be delivered directly to the person of your choice and have a personalized message attached.

Your order is shipped by a package carrier or La Poste maximum 6 weeks after reception of your payment.

You can contact one of our customer service representatives at any time from 9:00 a.m. to 7:00 p.m. (GMT + 1) Monday -Friday at +33 (0) 1 53 45 28 09. VISIT BY APPOINTMENT ONLY

By joining the Jaubalet Club you gain an additional 10% reduction.