Your Guarantees

Our artisans’ know-how:

Our master artisan jewelry crafters also work with the major Parisian jewelry makers, guaranteeing the quality of our products identical to those of Place Vendôme Jewelers.

Quality design and crafting:

All of our jewelry is made in France ensuring a full guarantee of the quality of the setting, polishing and mounting.

Certified quality products:

We give special attention to selecting the best gemstones certified by recognized international labs such as the HRD (Hoge Raad voor Diamant) and the GIA (Gemological Institute of America). The assurance that you are bestowing inheritance value upon your piece of jewelry!

Money back guarantee:

Because we are committed to enabling you to select and purchase your jewelry on the Maison Jaubalet website with complete peace of mind, we have a money back guarantee. Our return policy stipulates that you can return any item that does not meet your expectations within 7 calendar days. (This gurarantee does not include special orders or custom-designed pieces i.e. any item that does not appear in photo-color of the gold, central gemstone or pave- on the main page of each section).

Therefore, in the event you are not satisfied, you can return the item in its original packaging within the 7-day return period.

Jaubalet Paris will either reimburse you or give you a credit voucher. Only shipping charges are at your expense.

 The best online prices:

JAUBALET PARIS has no stock. When you purchase an item, you order it directly from the artisan jeweler who ships it as soon as possible after receiving the order. The absence of intermediairies guarantees the best prices on the market (minimum 30% less expensive).

Our customer service is available to answer any questions you may have.

Note:

No merchandise is stocked on our premises.

Secure payment:

Our credit card payment system is totally reliable and undergoes constant monitoring. Jaubalet Paris works with world recognized Paybox. When making payment you key in your credit card number and, depending on which type, the expiration date as well as the cryptogram (3 digit number on the back of the card).  Your credit card details never transit over the network. They are immediately encrypted thanks to the SSL (Secure Socket Layer) and sent to the payment provider who communicates them to your bank or credit card company. This ensures maximum security. When you type in your credit card number, you will notice a « padlock » at the bottom of your web browser as well as an address beginning with  » Https « . These signs indicate that the data are being encrypted and secured. There is no risk of fraudulent use of your card number.

Customized delivery:

You can request that the order be delivered to the household or directly to the person receiving the gift including a personal note.

Quick delivery:

Delivery takes place within 6 weeks from the moment your payment is cleared and by secured transport services or by the Post Office’s certified and insured priority mail service.

Customer service:

You can contact one of our consultants at any time from 9:00 am to 7 pm Paris Time from Monday through Friday.

Ethics:

Jaubalet Paris provides you with a wide choice of certified and laser inscribed diamonds dispatched from Antwerp that are also guaranteed « Non Conflict Diamonds » i.e. from legitimate sources not involved in financing wars according to UN resolutions.